Terms and Conditions

Terms and Conditions


Welcome to our website. In accessing and using this website, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions.


Using our website you can create your own user account to receive property alerts and to register your preferences for the receipt of newsletters and other content of interest to you.

If you register with us, you can use your name or pseudonym, email address and private password to access the information and services contained on this website.

To protect your privacy you should ensure that you do not divulge your user name and password to any other person.

Your obligations: If you are under 18 years of age, you must obtain the consent of your parent or guardian before using this website.

You must not:

  • use another person’s user account when accessing or using this website, unless it is with our consent;
  • post or transmit any material which in any way defames, harasses or offends any person, is obscene or which in any way may interfere with any other users of this website;
  • provide any information to us which is the confidential information or proprietary information of any other person;
  • use this website in any way which may be in breach of any laws, rules or regulations or may infringe any third party rights; or
  • knowingly transmit any virus or take any action which may interfere with the operation of this website.


Chapter Financial Group is committed to continuous improvement in the information, products and services that it provides to its customers. We regularly review the information and property research data, newsletters and other content we make available to you to through our website to ensure that it remains up to date and useful to you at all times. We also regularly review our products and services to ensure that they will meet and surpass your expectations. From time to time we will introduce new complementary products and services designed to save you time and simplify the challenges associated with buying, selling or renting a home.


Chapter Financial Group may use cookies on its website from time to time. This may involve the collection of personal information about you, including your habits when accessing parts of the Chapter Financial group internet site and any personal information you provide. You can prevent this collection of information by disabling your web browser from accepting cookies. This will not prevent you from accessing the Chapter Financial group website; however it may prevent you from utilising all features in the Chapter Financial Group website.

Please refer to our Privacy Policy on this website for further information about the collection, use, management, security of your personal information.


Chapter Financial Group, its directors, partners, employees and related entities responsible for maintaining this website believe that the information contained on this website is correct. However, no representation or warranties of any nature whatsoever are given, intended or implied, and you should rely on your own inquiries as to the accuracy of any information or material available from this website.

Please note that information provided on this website is general information only, is subject to change without notice and should not be relied on as a substitute for legal, financial, real estate or other expert advice.

Chapter Financial Group disclaims all liability and responsibility, including for negligence, for any direct or indirect loss or damage suffered by any person arising out of any use of this website or any information or material available from it.


This website is hosted in the Victoria, Australia. By using this website you submit irrevocably and unconditionally to the jurisdiction of the courts in the state of Victoria.


We are committed to the protection of personal privacy and have adopted a policy to protect information about individuals. This policy describes the information we collect and hold, how we use that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.


In accessing or using our website you agree that you will not:

  •  use any means to access, retrieve, scrape, or index our website or any content on our website;
  • use any means to interfere or attempt to interfere with our website;
  • transmit or attempt to transmit any computer viruses, Trojans, malware, or other items of a destructive nature.
  • transmit spam, surveys, or other mass messaging through our website;

We reserve the right to prevent unauthorised access to or use of our website, including, but not limited to, introducing technological barriers, or reporting your conduct to any person or entity.


Chapter Financial Group protects your personal information using industry standards for security of information in order to safeguard it from misuse, disclosure, alteration or destruction. By using the Chapter Financial Group website you agree that the internet is inherently insecure and that accordingly Chapter Financial Group can only use its best endeavours to secure your personal information and cannot provide any definitive assurance regarding security of personal information, these activities are undertaken at your own risk. Chapter Financial Group will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information. Please be aware when emailing Barry Plant or completing an online form there are risks in transmitting such information across the internet.


Products and services offered for sale or advertised, and other information found on this website, may be the products, services and information of third parties.  Third party products and services are not provided by us. If you purchase third party products and services, your legal relationship will be with the third party supplier and not us. You must check with any third party supplier as to the terms of provision of such products and services and the costs and charges involved. We may receive fees or commissions from third parties for such products and services. We make no representations about the accuracy or suitability of the information provided on this website. The information is provided ‘as is’ without express or implied warranty. You use the information at your own risk.